Cloggs

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ABOUT US

We’re one of the UK’s best-loved footwear retailers – find out all about us here!

What we stand for Cloggs Awards and Accolades Cloggs history Cloggs stores Company information

WHAT WE STAND FOR

Cloggs was founded on the belief that everything starts with a good pair of shoes: happy feet make for a happy you! We have been online since 1998, serving millions of customers all over the world, and have almost 40 years experience selling shoes, boots, sandals and just about every other style of footwear you can name!

We pride ourselves on only selling the highest quality footwear available, and therefore we’re extremely selective when it comes to which brands we work with. It’s no surprise then that with such exacting standards that our list of brands reads as a who’s who of the world’s preeminent footwear makers.

We stock the likes of Dr Martens, UGG Australia, Dubarry of Ireland, Converse, Timberland, FitFlop, Hunter Wellies, and Clarks, as well as an ever-growing list other specialist brands. We work hard to ensure that we have every major style and design from every brand we work with as quickly as possible, so you never need to shop anywhere else!

We take all types of payment and provide the highest levels of security to take care of you online and we are PCI Compliant as proof!

We have highly focused customer policy to ensure your buying experience is as rewarding as possible:

Free Next Day Delivery to the UK on all orders over £80
Free, Fast UK Delivery on all other orders
Free Returns
Price Promise

AWARDS AND ACCOLADES

Our fantastic customer service record is a huge source of pride here at Cloggs HQ, and our thousands of delighted customers are what sets us apart from many other retailers. We’re dedicated to providing unbeatable service, and you can read the experiences of our legions of satisfied customers at Feefo and Google.

Cloggs have been awarded the ‘Gold Trusted Merchant 2015′ status by independent review specialists Feefo.

Feefo Gold Trusted Merchant 2015

We’ve also collected numerous awards over the years, celebrating our customer service record and all-round excellence in eCommerce. You can read more about our awards by clicking here.

CLOGGS’ HISTORY

Cloggs began as a single boutique located in Birmingham’s famed home of alternative shopping, the Oasis Market, in 1979. We were founded by Russell Thomas, and to this day Cloggs remains a family business, with his son Chris in the role of Managing Director. By keeping Cloggs close to its roots, we’ve benefitted from years of shared experience and expertise, as well as continually aiming for the same goal; to become the number one retailer for branded footwear.

Cloggs was one of the first footwear retailers to fully embrace the online revolution, setting up Cloggs.co.uk in 1998 and experiencing phenomenal success in the early days of the internet.

In 2008, Cloggs became a dedicated footwear-only retailer, having sold a wide range of apparel previously. We’re now beginning to diversify once again, with a fantastic and growing range of accessories. We made this decision in the knowledge that the perfect bag or purse can be the ideal accompaniment for a pair of shoes.

In 2013, we were acquired by JD Sports; a big vote of confidence in our mission and ability to satisfy legions of customers. We relaunched on the high street with a store in Shrewsbury. Finally, we upgraded our website to the beautiful, responsive design you see before you, which makes shopping on computers, tablets and mobiles quicker and easier than ever.

2014 saw continued rapid – and very exciting! – expansion, introducing several new high profile brands, widening our selection of accessories, and growing our high street presence with new locations in York and Newcastle.

2015 has started in the same vein, with Cloggs being awarded the Draper’s Digital Award as “Best Multichannel Retailer – Under £10m turnover”.

STORES

Our shoe shops have proved hugely popular since they were established, and offer a fantastic opportunity to go and try on some of the best-selling styles that you can see on our website! Click on the buttons below to explore individual locations, or click here to see an overview of all our locations.
We’re here to help you find your dream shoes.

We were founded by Russell Thomas in 1979, and since then we’ve served millions of happy customers. All of the styles we stock and brands that we work with are carefully chosen to ensure that you’re only picking from the best.

We pride ourselves on being able to offer zero-hassle shopping, with a rapid free delivery service and additional options including next day delivery, as well as free returns on all orders. We’re also a Feefo Gold Trusted Merchant, so you know you’re in good hands!

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