Joann

User Ratings

First in Fabric and the Best Craft Choices — these words express the core of what makes Jo-Ann Fabric and Craft Stores® so exciting. Why is Jo-Ann the unique resource that it is? It starts with the great product selection in our stores and on Joann.com® and only gets better with knowledgeable customer service, a clear focus on value, and an unmatched opportunity to connect with a vital creative community.

Inspiration is everywhere you look at Jo-Ann! Along with the wide array of merchandise, Jo-Ann Team Members are eager to provide assistance and answer questions. How To projects are always on hand in our stores, with almost 2,000 available online.

Sewing and crafting classes and product demos are offered in participating stores across the country, and Joann.com® offers an ever-fresh supply of information through blogs and customer idea galleries.

With all it has to offer, Jo-Ann is truly the place where America’s sewers and crafters shop, discover and learn!

Mission
To inspire the creative spirit in each of us — our customers and ourselves.

Vision
Be the inspirational leader for our customers becoming her “Happy Place” through superior assortments, presentation, and service.

Values

Be innovative. Learn constantly. Act courageously. Foster creativity.

Seek understanding. Practice patience. Help others. Give back.

Demonstrate integrity. Be responsible. Promote efficiency. Create value.

Be gracious. Listen thoughtfully. speak carefully. Appreciate diversity.

Welcome change. Practice teamwork. Encourage curiosity. Be enthusiastic.